Meridian Wellness Plan FAQ

Most common question in regards to our Wellness Plans. If you have a question you don’t see listed here, please don’t hesitate to call us at (209) 549-8387

What is a Meridian Wellness Plan?
Meridian Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
What's the difference between Meridian Wellness Plans and pet insurance?
Meridian Wellness Plans offer proactive, as opposed to reactive, veterinary care. While pet insurance offers coverage for many unforeseen circumstances, our preventive care approach allows us to see, treat and prevent those problems ahead of time. It’s a pet health plan you will actually use. With a Meridian Wellness Plan, we partner with you to combine physical exams, vaccinations, disease screenings and other pet health necessities into one affordable veterinary care package for your dog, puppy, kitten or cat. Beyond preventive care basics, each plan offers unlimited office visits and other services to monitor, maintain and improve your pet’s health.
Is there a discount for services that are not included in a plan?
Yes, discounts range from 15% to 30% off depending on the plan level selected and office visits are always free. Discounts apply to nearly all non-wellness plan American Pet Hospital services and products.
How do wellness plans work?
Our five “core” Wellness Plans are “life stage” or “health stage” based. Your APH team will work with you to determine which plan is right for your pet. Each plan includes a bundle of preventive care services and discounts that have been designed to meet the needs of your pet. These services are generally provided during two comprehensive exams every year for healthy adult pets. If your pet gets sick, you can always use your free office visits and wellness plan discount.
How does a wellness plan work for my puppy or kitten?
We will see your puppy or kitten frequently during his or her first year of life. At your first visit, we’ll assess your pet’s overall health and provide the first set of diagnostic tests, vaccines and deworming to protect him or her against a wide variety of diseases and infections. Over the course of the year, we may see your pet up to six times to provide all of the vaccines, vaccine boosters, spay or neuter surgery, testing and deworming treatments that are included in your plan. If your puppy or kitten gets sick, you can always use your free office visits and OWP discount. For your convenience, you can drop your pet off for any visit; we’ll provide the veterinary care your pet needs while you get back to your busy day and we’ll schedule a pick-up time that’s convenient for you.
Why does my puppy or kitten need a wellness plan?
It’s important to establish an early habit of preventive care for your puppy or kitten less than six months old. Getting your puppy or kitten on a wellness plan ensures that he or she gets all of the vaccines and boosters that are critical to start on the right paw. Our skilled medical team will do an in-depth evaluation of your puppy or kitten’s overall health, including diagnostic testing to identify disease, parasites and infections. Our Early Care Plus plan includes a spay or neuter surgery to help your pet live a healthier, happier and longer life.
When should my puppy or kitten by spayed or neutered?
We recommend that the spay or neuter surgery be done before your puppy or kitten is six months old. Performing this surgery early in your pet’s life helps avoid some of the potential behavior problems typically associated with sexual maturity (urine marking and roaming, for example). Pets at this age also tend to be the appropriate weight, with fewer complicating health problems, which makes the procedure much quicker and less invasive. At this young age, the surgery is often less painful and taxing for your pet and recovery is faster. We can perform the surgery when they are older, but there may be additional fees because a larger or heavier pet may require additional anesthesia and recovery time. Before the surgery, we will run blood tests to ensure that your pet is ready for this procedure. During surgery, we use high quality anesthetic protocols and we will carefully monitor your pet and administer electrolytes to speed recovery.
Why does my young, healthy adult pet need a wellness plan?
All pets, even young, healthy adult pets, need regular, ongoing preventive care to stay healthy. Pets age five to ten years for every human year and many hide problems or pain, so ongoing preventive care is important at any age. Good food and regular exercise are important, but young, adult pets also need regular veterinary care for protection against parasites, infections and diseases. Our wellness plans include an established schedule of care that’s just right for your dog or cat. Your Banfield veterinarian will see your pet twice a year for a comprehensive review of their health. We’ll be able to identify and treat issues early, before they become more serious and harder to address. You know your dog and cat, and we can help you keep them at their peak health.
How much does a Meridian Wellness Plan cost?
The plans for adult pets are different in pricing than plans for puppies/kittens. Please view our plan types page to see the different plan pricing packages we offer.
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
Can I change the level of my wellness plan during the plan year?
In most situations, if you and your veterinarian determine it is appropriate to change the level of your wellness plan, we will set your plan to renew to the desired level for the next plan year. There are situations where it makes sense to move to a different plan level before then. For example, your pet may need additional care that is available on a higher plan level. In that situation, we can stop the current plan and upgrade your pet to a higher plan. Generally if you want to move to a lower plan level (downgrade) before your current plan is over, it is best to wait until the plan renews if services have been used. Your APH team can tell you the cost to downgrade, if any.
I have more than one pet. Do I get a discount on multiple wellness plans?
Yes. As an Meridian Wellness Plan® member, you can also enjoy a $10 discount on the membership fee for multiple pets.
What happens if I want to cancel my plan?
Plan services are provided at significant discounts under an annual agreement. Agreements may be cancelled at any time. However, under the monthly pay option, services may have been performed that have not been fully paid for. In this situation the client is responsible for the remaining payments on the plan or the full retail value for services or discounts used under the plan less payments made (whichever is less). To cancel or set a plan to non-renew call (209) 549-8387